Hannah Cruttenden Counselling and Psychotherapy for West London

Frequently Asked Questions

Important note: I store brief personal information in accordance with GDPR 2018. This is strictly for my professional use only.



How much do you charge?

£65 per 50-minute session. I accept payment by debit or credit card, cash or bank transfer.

How many sessions will I need?

After an assessment, we would normally agree to meet for an agreed number of sessions - say 6 or 10, usually weekly. Most people find this number of sessions beneficial. During therapy, we can discuss your progress and goals, and whether you wish to continue on an open-ended basis.

Will my appointment be at the same time each week?

Normally, yes, clients have their own regular day and time. However, there is some flexibility for shift workers or freelancers.

I request 7 days notice of a session cancellation. With less notice, I would ask you to pay for the missed session, unless we can find a mutually convenient alternative time.

Holidays and breaks

Please let me know as soon as you can if you have a holiday coming up. If I am taking holiday, I will give you as much notice as possible.





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